Twinkledeals - Plastic sweater

I ordered a sweater and the product I received was not wearable.It's fibers were akin to plastic.

I filled out a request to return on their website and was told they had received my request and was processing. Then nothing. They have not answered my request. I have no address to ship to except their return on the package which is a post office box.

There was no invoice or packing slip. No directions on their site on how to return an item. I can't send it to the PO box and request a signature to confirm it arrived.

SO I'm stuck with an inferior product.

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • Quality of product

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
Product or service
Review category
Auctions and Internet Stores
review #749289

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Sep 21 #1216200 Shenzhen, Guangdong

Dear Customer,
Thank you for providing us information about your situation.
I want to start by offering a personal apology to the customer affected.
Please rest assured that we have 30 days return warranty, for more about this, please refer to
Can you provide us your order number? Or please contact us at with the title 'reply from pissedconsumer'.
Best Regards Twinkledeals Customer Service

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